Managed System Services MSS - Remote Desktop Sharing The service includes: extension of an existing service agreement to include remote dial-in via cRSP to a connected system. Intended for technical support of the on-site technician in analysis and fault clearance. The runtime and conditions of the underlying service agreement remain unchanged by this. A coupling to the Siemens Remote Platform cRSP and a valid MSS service agreement is a precondition in this case.